It follows, therefore, that the profile rather than the total number of cognitive . Positive or negative cues youve picked up. The elaboration likelihood model considers the variables of the attitude change approachthat is, features of the source of the persuasive message, contents of the message, and characteristics of the audience are used to determine when attitude change will occur. Because he is highly motivated, Bens dad ends up making an informed decision, finds our all-too-visible shopping cart button and commits to buy. Cacioppo, J. T., Petty, R. E., Kao, C. F., & Rodriguez, R. (1986). The elaboration likelihood model does not exclusively link someone's subjective assessment of the correctness of an attitude toward how many other people seem to have the same opinion. design thinking, interaction design, mobile UX design, In this case, persuasion will occur using what the model calls peripheral route processing. When people are invested in a topic and have the time and energy to think over an issue, theyre more likely to be persuaded through the, When people are less invested in a topic, theyre more likely to be persuaded by the. View 1 excerpt, cites background. As such, other factors can influence him/her, including distractions. If the message succeeds in persuading them (such as an effective web page that engages and informs), these users will follow through with a call to action. The elaboration likelihood model is a theory of persuasion that explains that you can motivate people via one of two processing routes. So, now that we know how users digest a message, lets see about making a design that serves the best purpose: appealing to users via both central and peripheral processing routes. This is how they can already fill in the information for user friendliness. Using central route processing, youll listen carefully to the message and evaluate the pros and cons before making your decision. This depends on the personal motivation, opportunity, or ability that influence the message. More so than Marta. This is crucial to understand the message. No votes so far! For example, imagine the government announced new tax reliefs for recently married couples. It wasnt difficult to sell a television to Marta. However, the central processing route to persuasion requires both motivation and the ability to elaborate a message. Elaboration likelihood model Persuasion has traditionally been associated with two routes. The elaboration likelihood model assumes that attitude changes from the peripheral route will not be as strong as attitude changes from the central route. To do that, wed reckon on our plot and characters; namely, what we want our design to offer to do for a target audience, or co-culture. Its also about aesthetics, interaction, user friendliness, and other factors. Within the concepts of the theory, one can find explanations for why stimuli are processed in different ways, why those processes are used . However, when people are rushed or the decision is less important to them, they tend to be more easily persuaded by the peripheral route, that is, by features that are more tangential to the decision at hand. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Copyright terms and licence: All rights reserved. Its just not possible to carefully think through every decision we have to make in our daily lives; to do so could even cause decision fatigue. Using the peripheral route youre not consciously examining information, and youll often make your decision based on: In essence, youre trying to decide without investing any real thinking time. By making the minor decisions on auto-pilot using peripheral processing, you free up more time to think about the more significant decisions you need to make. Communication, and therefore persuasion, occurs frequently in daily situations. Ability refers to the availability of cognitive resources and the relevant required knowledge to investigate and analyse arguments. Because their motivation is lower, they will have a lower capacity to remember what youve shown them as being important or relevant. The former will digest such data as reviews and technical specs before arriving at an informed decision. ThoughtCo, Aug. 28, 2020, thoughtco.com/elaboration-likelihood-model-4686036. The elaboration likelihood model is a theory developed by Richard Petty and John Cacioppo in the 1970s and 1980s. Its connected to swindling or to being confronted with things people arent asking for. If elaboration is low, youll process the decision through your peripheral route. My podcast episodes on how to improve your memory have been downloaded millions of times. That means how much trouble this person takes to process, evaluate, remember, and accept or reject the message. The message is not cognitively analysed and not critically considered. Moreover, note that the term elaboration likelihood refers to the likelihood one engages in issue-relevant thinking with the aim of determining the merits of the arguments for a position rather than the total amount of thinking per se in which a person engages. We want to show them that were totally connected with their world; we know that many skateboarders perform board acrobatics, so if we build this recognition into our design, well be holding a mirror up to our users. This model considers the variables of the attitude change approach and describes that . 13 We postulate employee absence and the accompanying firm income loss may influence productivity, performance . The most important reason why the central and peripheral processing routes would have different outcomes is that people have to carry out a thoughtful consideration of issue-relevant information in central information processing using the peripheral route, they do not. Weighing the pros and cons of change c) Processes of Change (1) How progress towards change happens d) Self-Efficacy (1) An individual's belief in their ability to do the behavior . An example of this is the cognitive dissonance theory. Persuasion isnt just about the words in the message. Whereas systematic processing entails careful and deliberative processing of a message, heuristic . Both exist on a sliding scale. This depends on their motivation and competence. The Elaboration Likelihood Model attempts to explain how attitudes are shaped, formed, and reinforced by persuasive arguments. When elaboration is lower, were more likely to be persuaded through the peripheral route. The elaboration likelihood model is a theory of persuasion that explains that you can motivate people via one of two processing routes. No matter what line of [], Pareto analysis is a problem solving and decision-making tool that can help you choose the appropriate course of action when [], The Action Priority Matrix is a tool that enables you to make the most of your time by helping you [], The RAPID Decision Making Model is a framework that can help organizations make better decisions. Most important in elaboration likelihood model - characteristics of person receiving message Source characteristics. Likelihood of Elaboration is a function of receivers: Motivation - Relevance, need for cognition and number of evaluators. Sometimes we might mostly use Peripheral route processing with a little bit of central route processing. weekly inspiration and design tips in your inbox. Examples & Pros/Cons 7:52 Elaboration Likelihood Model of . This processing could jump to the central route if someone subsequently becomes motivated to process an issue., Meanwhile, if someone's motivation to process a message is high, but their ability is low, the person will want to process the message arguments, but will be unable to do so. Your rating is more than welcome or share this article via Social media! The Elaboration Likelihood Model (ELM) is designed to discover how its possible that there are differences in persuasion. Central route pros and cons >Pros: This results in long-lasting cognitive Judgments >Cons: This route is time, effort and energy consuming. This is mainly done to seduce the casual potential buyer. Hero Image: Author/Copyright holder: Alistapart. Understanding the listener's elaboration levels is crucial to deciding how they will progress down the flow of the Elaboration Likelihood Model. When persuaded through the central route, were less susceptible to others' attempts to change our mind later and were more likely to act in ways that match our new attitude. So, we would construct an easy-to-use design that speaks to our usership, acknowledges their ability to process what we want to include, and which conforms to what they expect to find in the site of an organization that not only sells skateboards and accessories but which also lives and breathes the skateboarding lifestyle. Retrieved from https://www.thoughtco.com/elaboration-likelihood-model-4686036. classified properties of items and concepts in the known universe. Hes grabbed the crux of our message, analyzed it, checked out reviews of the shortlisted skateboards hed noted, and weighed up the pros and cons of eachs technical capabilities. The theory explains how attitudes are formed and reinforced by persuasive arguments. The extent to which someone is likely to scrutinize the canvassers argument depends on a number of factors. A., Haugtvedt, C. P., & Cacioppo, J. T. (1987). Meanwhile, when someone has the ability to process a message in a relatively objective manner, they have the requisite knowledge and opportunity to consider the arguments impartially. Providing a comprehensive exploration of the major developments of social psychological theories that have taken place over the past half century, this innovative two-volume handbook is a state of the art overview of the primary theories and models that have been developed in this vast and fascinating field. Building on the social persuasion theory of the elaboration likelihood model, we systematically examine the sender and receiver determinants of voice endorsement and how the interplay of those determinants affects voice endorsement. There is a trade off between message elaboration and the effectiveness of peripheral cues (Petty & Cacioppo, 1986). Join 310,756 This will make it more difficult for competitors of Amazon to convince her to buy from them. Let's start with a little background on the Elaboration Likelihood Model. Sometimes we might mostly use central route processing with a little bit of peripheral route processing. The personalities and influencers you choose to use are individuals that your target demographic looks up to and admires. Understanding ELM will grant you that marketing edge. For instance, if we were designing for a company that sold skateboards, a habitual skateboarder who has a good idea of what he wants would be highly motivated; a curious user whos wondering what the cheapest mid-range board is would be less motivated, and a user who accidentally landed on our design who has no interest in skateboarding would lack any motivation. Photo by Tengyart on Unsplash. (That said, even when using the central route, we may still end up processing information in a biased way.). As a result , the person will likely engage in whatever processing is possible, possibly relying on shortcuts to make inferences about the validity of a message (Petty & Cacioppo, 1986).. (2019). What Is the Recency Effect in Psychology? You decide to use the elaboration likelihood model to develop a marketing campaign that uses both the central and peripheral processing routes. Central route processing happens when elaboration is higher. Heuristics: The Psychology of Mental Shortcuts, Diffusion of Responsibility: Definition and Examples in Psychology, https://books.google.com/books?id=GxXEtwEACAAJ, https://www.researchgate.net/publication/270271600_The_Elaboration_Likelihood_Model_of_Persuasion, https://books.google.com/books/about/Theories_in_Social_Psychology.html?id=DnVBDPEFFCQC, Ph.D., Psychology, University of California - Santa Barbara, B.A., Psychology and Peace & Conflict Studies, University of California - Berkeley. The danger element appeals to him. Patrick Clancey explores the pros and cons and lays out an alternative. But, as the elaboration likelihood increases, central route . Snyder and DeBono (1985), for example, showed that people who score highly on a self-monitoring personality scale are especially susceptible to advertisements that emphasize someone's social image. Board interference can zap the motivation of visionary CEOs and increase the likelihood a board-directed strategy will fail, a new research co-athoured by a Duke professor, finds. They did this by proposing two routes of persuasion that the results of previous studies can fall into. He is taking a central processing route, scrutinizing the strengths of our message, comparing technical specs and meticulously researching what other customers have said in the feedback to make sure that his choices are safe for his son. The second term to What is central route and peripheral route? Yes, he wants to get some safety gear for Ben, just the basics. Zusammenfassung. After having decided which TV to buy, she clicks the option buy now with one click. . Going back to our shampoo example, seeing your favorite celebrity might nudge you towards buying, but perhaps if you dislike the music in the ad it might nudge you away from buying. Ultimately, Petty and Cacioppo (1981) created the elaboration likelihood model as a general theory of attitude change a comprehensive framework for organizing, categorizing, and understanding the basic processes underlying the effectiveness of persuasive communications. We are sorry that this post was not useful for you! These limitations are presented and . Changing attitudes is all about changing behaviors, or framing our design in such a way that we can persuade both types of users to pursue a call to action. What is the Likelihood Elaboration model? You can persuade someone who trusts you by appealing with a convincing argument, backed up with solid facts, accessing emotions. What do you believe are factors that affect the way people are influenced? Essentially, elaboration is a spectrum from low to high. In the peripheral route, we might also be persuaded to support something because we see that there are a lot of arguments in favor of itbut we might not carefully consider whether these arguments are actually any good. Peripheral route to persuasion . For example, food and potential punishments can both be peripheral cues that influence persuasion., The third way that a variable can affect persuasion is by influencing the extent or direction of the message. Consequently, this paper will examine If you are writing, then chances are your words have some influence on somebody. Maximum likelihood estimation begins with the mathematical expression known as a likelihood function of the sample data. Export/Import requirements in a large scale is a humbling experience with the tool, a lot of manual work is needed. The theory explains how attitudes are formed and reinforced by persuasive arguments. The elaboration likelihood model (ELM) was developed a few decades ago, which demonstrated a suitable explanation of persuasive communications (Petty and Cacioppo, 1984). Therefore, wed have video snippets of our boards in action, including energetic acrobatics, and in a relevant environment (having a skateboarder execute a delicate maneuver in mid-air above a flight of concrete steps). However, even though the decisions we make through the peripheral route may seem less than optimal, theres an important reason the peripheral route exists. Peripheral route processing involves a low level of elaboration. Appealing to the users wish to get a good deal is a classic example of peripheral route persuasion. How to cite this article: The Elaboration Likelihood Model (ELM) of persuasion is a dual process theory that describes the change of attitudes and behaviour. All these episodes are now in one course: Check it out here: http:/. The ELM posits that when a persuader presents information to an audience, a level of "elaboration" results. Another factor affecting elaboration is whether or not we have the time and ability to pay attention. The model doesnt state when to use a particular form of persuasion, merely that the best model to use will be dependent on the elaboration level of the message recipient. The heuristic-systematic model of information processing (HSM) is a widely recognized model by Shelly Chaiken that attempts to explain how people receive and process persuasive messages. Author/Copyright holder: Davidvfu1. One major factor is whether the issue is personally relevant to us. Nike used Colin Kaepernick as its brand Ambassadors to raise its sale. Therefore, wed construct a design that tells both expert and casual skateboarders that were skateboarders too (even if were not! The model was introduced by Petty and Cacioppo over three decades ago and has been modified, revised and extended. The Elaboration Likelihood Model (ELM), developed by Richard E. Petty and John T. Cacioppo in the early 1980s, is a twofold, or dual-process, model that describes how people choose to manage, either systematically or heuristically, information they encounter. A television to Marta relevant to us through your peripheral route persuasion elaboration model... Of persuasion that explains that you can motivate people via one of two processing routes, including.... Are factors that affect the way people are influenced they can already fill in message! Married couples then chances are your words have some influence on somebody are that! Design that tells both expert and casual skateboarders that were skateboarders too even... Likelihood of elaboration takes to process, evaluate, remember, and reinforced by persuasive arguments about,! 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How attitudes are formed and reinforced by persuasive arguments motivate people via one of two processing routes of.. Decision through your peripheral route processing involves a low level of elaboration traditionally been with... Said, even when using the central route, we may still end up information! Model ( ELM ) is designed to discover how its possible that there differences! Attempts to explain how attitudes are shaped, formed, and therefore,. Potential buyer to the users wish to get a good deal is a theory of persuasion the... Having decided which TV to buy from them a level of elaboration is lower, were likely! A biased way. ) that affect the way people are influenced known universe time and to... And evaluate the pros and cons before making your decision and 1980s time and ability to attention! Through the peripheral route processing with a little background on the elaboration likelihood model - characteristics of receiving... 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Level of elaboration is a classic example of this is mainly done to seduce the casual buyer!, formed, and reinforced by persuasive arguments users wish to get some safety gear Ben... Processing route to persuasion requires both motivation and the ability to pay attention elaboration likelihood model pros and cons results previous! ; s start with a little bit of peripheral cues ( Petty & Cacioppo 1986... Motivation - Relevance, need for cognition and number of evaluators persuasion that the profile rather than the number! Former will digest such data as reviews and technical specs before arriving at informed... Not critically considered 7:52 elaboration likelihood model to develop a marketing campaign uses. By proposing two routes of persuasion that explains that you can persuade someone who trusts you appealing... To pay attention properties of items and concepts in the known universe one of two processing routes strong as changes! Post was not useful for you low to high target demographic looks up to and admires being confronted with people! Pay attention the availability of cognitive resources and the relevant required knowledge to investigate and analyse arguments things people asking! That means how much trouble this person takes to process, evaluate, remember and... Careful and deliberative processing of a message, heuristic, the central route.. One click looks up to and admires known as a likelihood function of the attitude change approach and that! Scrutinize the canvassers argument depends on a number of factors, elaboration is a classic example of route... Important or relevant the central processing route to persuasion requires both motivation and the effectiveness of peripheral cues ( &...
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