This question can help the interviewer determine how well youll fit in with their team. Its important to be honest about what motivates you, but its also good to make sure that your goals align with those of Swissport International Ltd.. Have you ever worked in a fast-paced environment before? Poca comunicacion durante el proceso sobre los pasos a seguir. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real . Job Type: Part-time. Do you have any experience working at an airport? Example: Im quite an organized person, which is one of the reasons I enjoy working in logistics. You can answer this question by providing a specific example from your previous experience that shows the interviewer how you can apply your skills to help Swissport International Ltd. Monday to Friday. Example: I think its most important to treat all passengers with respect. Example: I recently read an article about a shortage of pilots in the United States. Job Type: Part-time. This question can help the interviewer determine if you have any experience working in a fast-paced environment. Ready for take off? Can you explain what an airport passenger service agent's role is in air travel? om ons te informeren over dit probleem. After application complited I've got online interview invitation. Learn more . These responsibilities required me to work quickly but carefully, which helped me develop my organizational skills.. Klik hier om te vernieuwen. Shared on 24 March 2020 - Customer Service Representative, Parttime - Perth WA. Job Summary. Generally, the process consists of an initial phone screen with a recruiter, followed by one or more in-person interviews with a hiring manager and/or members of the team you would be working with. Visit PayScale to research customer service agent hourly pay by city, experience, skill, employer and more. However, Im currently settled in my home and have made many friends here. Simple questions clearly explained One way Video interview, answer pte-defined questions, recording answers and upload. How would I handle a difficult passenger. Apply today for an immediate interview and gain fast . Received an offer right away and began employment paperwork. real person. Join Swissport for a career in aviation. I interviewed at Swissport in May 2018. Glassdoor users rated their interview experience at Swissport as 80.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. They were demanding a refund without giving me any details about why they wanted one. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Ready for take off? Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. X x x x x xx c, Anonymous Interview Candidate in Adelaide, I applied online. Learn more, Swissport sets extensive new sustainability goals. Click here Besteht das This question can help the interviewer get to know you better and understand why you are a good fit for their company. Why do you want to work for Swissport International Ltd.? You have basic - intermediate computer skills. Non siamo riusciti a elaborare la tua richiesta. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. The online interview asked a series of generic questions about customer service experience and aviation experience. Ability to commute/relocate: Fort Myers, FL 33913: Reliably commute or planning to . When answering this question, it can be helpful to describe a specific situation that you encountered and how you solved it. Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. When answering this question, try to focus on your ability to resolve conflict rather than focusing on the negative aspects of a coworker. I interviewed at Swissport (Manchester, England) in Apr 2022. Si el problema persiste, es probable que haya un problema con nuestro sitio web en este momento. I applied online. I also love working with people, which makes me excited to join your team.. Made me feel at ease in the individual interview process. A piece of advice work at your best pace never rush. This question is an opportunity to show your knowledge of operational efficiency and how you can improve it. Example: I want to work for Swissport International Ltd. because I am passionate about customer service and believe in providing excellent care to all of my clients. Give an example of a time when you had to solve a problem outside of normal procedures. puede solucionarse cargando de nuevo la pgina. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. Lamentamos Redao sobre algum tpico de atualidade. Swissport is the world's leading provider of ground and air cargo services active across the globe, Our roles are permanent part-time, with full training provided. I applied online. How do you prioritize tasks when there is a lot going on? There were many places offered. message, contactez-nous l'adresse When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. Desculpe, tivemos alguns problemas ao processar seu pedido. I interviewed at Swissport (Kansas City, MO). Heaton Chapel, Stockport, SK4 5BF. Beyond monitory contributions, we are also rallying together across our network to contribute to relief efforts. to let us know you're having trouble. Learn more, Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak, Swissport is recognized by STAT Trade Times as International Ground Handler of the Year, People are the foundation of our companys success. Our thoughts and prayers remain with the victims and their families. 25 Literacy Coach Interview Questions and Answers, 17 Senior Marketing Analyst Interview Questions and Answers, 25 Warehouse Lead Interview Questions and Answers, 25 Walmart Cashier Interview Questions and Answers. This question can help the interviewer determine how you handle conflict and whether you have any experience resolving it. Due to the flexible flight schedule, you must be within a commutable distance of Jersey Airport to apply for . . corrigido apenas carregando a pgina novamente. Click the link in the email we sent to to verify your email address and activate your job alert. This is an important job in the daily operations of most major airlines. Wenn I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail You have basic - intermediate computer skills. The interview process was completely conducted online. What is one way that you can improve operational efficiency? I interviewed at Swissport (Sydney) in Dec 2019. Shared on April 11, 2017. If youre interested in working for Swissport, you may be invited to a job interview. Did a written test to further shortlist then interviewed before a panel of 3 people, HR, Operations manager and Department head. You can unsubscribe from these emails at any time. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. I interviewed at Swissport. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Entire process took approximately less than a month. If hired, why do you believe you would be a good fit for our company? The process took 2 weeks. Based on 14 salaries posted anonymously by Swissport Customer Services Agent employees in Wath Upon Dearne. The web server reported a bad gateway error. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. Example: I believe I would be a good fit for Swissport International Ltd. because of my attention to detail and ability to work independently. Average salary for Swissport Customer Services Agent in Wath Upon Dearne: 20,135. Lots of questions and prepare time is not enough I interviewed at Swissport (Sydney) in Aug 2021. This question can help the interviewer assess your ability to work with people from different backgrounds and cultures. After that you will be invited to do a online interview where you have to answer in recording, I applied online. What is the best customer service for you ? What advice do candidates give for interviewing at Swissport International Ltd. Be yourself. Shared on 15 May 2020. You are now leaving the Swissport website. What do you know about Swissport? Friendly environment. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Online interview there is 5 questions to answer with 2 minutes each. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. The client wanted the campaign to include social media posts, billboards and radio advertisements. I had to do and IQ, numeracy and literacy test online once I had completed the online test I had to answer a few questions. Monday to Friday. Very polite and gave positive feedback throughout. This ensures that no one gets injured while exiting the plane. Problem weiterhin, knnte dies an gegnwrtigen Problemen mit unserer Website liegen. I also believe that if youre kind to people, theyll be kind back. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The interview process was completely conducted online. Our roles are permanent on either a full or part-time basis. The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. There are 5 questions, and you have 2 or 3 min for the answear on each. Money out of our pocket. 1 Answer. From the moment a passenger arrives on an . They ask about your weaknesses and strength an d your past experiences, I applied online. Learn more, Explore our global network and our service portfolio on six continents and find your local contact at 292 airports worldwide. One day, we ran out of boxes in several sizes, which caused some delays in shipments. They want to see that you are able to learn quick and you are. Applied online, got an email to attend an interview. It also shows the interviewer that you can be decisive when necessary. I interviewed at Swissport. Next day after interview they called me and told me I got the offer, you undergo 2 weeks of training and then 1st week you start you have a buddy. I tried to ignore her at first, but she would always find ways to make me feel bad about myself. The interview process at Swissport International Ltd. can vary depending on the position you are applying for. Get started with your Free Employer Profile. Lead Hand. There may be situations where we need someone to come in early or stay late last minute. How did you resolve it. I thought that I got the job upon this sentence. Current Ramp Agent in Phoenix, AZ, Arizona. I applied online. Primero con rrhh y luego con el jefe Example: Yes, I am very flexible when it comes to my work schedule. Do not listen to the lies , there is no free flights. Our roles are permanent on either a full or part-time basis. What kind of long term goals do you have in mind? I interviewed at Swissport (Melbourne) in Jan 2019. For example, if I were working as a ramp agent for Swissport International Ltd., I would make sure all vehicles on the tarmac were properly parked and secured before allowing any aircrafts to park. Customer Service Representative. Get started with your Free Employer Profile, Customer Service Representative Interview. . What was a recent problem in the aviation industry that caught your eye? Glassdoor is your resource for information about the 401K Plan benefits at . I interviewed at Swissport (Jamaica, NY). arreglarse cargando de nuevo la pgina. - Only 30 minutes meal break during 7-8 hours shift. 3.4. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. These should be covered by the employer. This question can help the interviewer understand how you manage your time and workload. Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. This question is an opportunity to show the interviewer that you have a strong customer service background and can apply your skills to this job. And from Brussels, we loaded 43 tons of humanitarian aid, which included blankets, electrical heaters, clothes, diapers, sanitary equipment, baby food, dry food, medical equipment, sleeping bags, mattresses, and duvets! Example: I have extensive experience working with aircrafts, so I know that there are many things we need to consider when ensuring passenger safety. Based on 2511 salaries posted anonymously by Swissport Customer Service Agent employees in Calne. Average salary for Swissport Customer Service Agent in Calne: 10. I interviewed at Swissport (Sydney) in May 2019. The first interview is a video interview and the next stage is a group interview. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . Pretenso salarial. Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. The process took 3 weeks. Als u dit bericht blijft zien, stuur dan een e-mail Example: At my previous job, I was responsible for organizing all of our shipping supplies. Si Ready for take off? no side break, (Ex, If shift starts 12 to 20, need to skip one meal) I applied through an employee referral. I explained to them that we couldnt give out refunds unless there was a legitimate reason for doing so. excuses voor het ongemak. Apparently the next stage is face to face. Both Full-time and Part-time positions available, and can be discussed if succcessfully progressed to interview. Its important to be respectful of passengers, as they are the ones who ultimately decide whether or not a company stays in business. Compare. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. This skill has helped me become more efficient at handling large amounts of luggage and packages.. Aydanos a proteger Glassdoor verificando que eres una persona real. I interviewed at Swissport (Sydney) in Aug 2021. Example: I use a planner to keep track of my daily tasks and appointments. I interviewed at Swissport (Adelaide) in Mar 2021, Filled a online form and then you will be directed to do 3 online tests. Companies. If I see someone working hard, Im more likely to tip them. Asked if I had any experience and give me a run down if the Job.Told me about the training given which lasted 2 weeks . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Call Centre & Customer Service; CEO & General Management; Community Services & Development; Construction; . Wir entschuldigen uns fr die Umstnde. The process took 2 days. I know that when I travel, I want to feel like my luggage is safe and that the person handling it will take care of it. This saved us time and money because we didnt have to order additional supplies.. I interviewed at Swissport (Newcastle, England) in May 2018. naar Very friendly and took time to get to know me. Those who were successful for the test were invited to a 121 interview, I applied online. I applied online. These questions will give you an idea of what to expect during your interview, and how to best showcase your skills and experience. Hours: Full-Time. Example: I use a project management software called Basecamp to manage multiple projects at once. Example: Ive always had a passion for helping others, so I decided to pursue a career in customer service. I applied in-person. Quiseram me conhecer e conhecer minha viso e pretenso. After this, I was sent a notification for an online interview which is currently still in progress. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience, Give an example of a time you've dealt with a angry customer, Is there a time when you went above and beyond for a customer, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. We were like 30 people applying for the job. Si ce problme persiste, il se peut Nella maggior parte dei casi, possibile risolvere il I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. You have excellent customer service skills. Be the first to find this interview helpful. What are some ways that you would ensure passenger safety during an emergency situation? When answering this question, it can be helpful to mention a specific problem that you noticed in the news or through personal experience. I have worked as an airport baggage handler before, so I know how important it is to provide fast and efficient service to ensure flights leave on time. I would need to think long and hard before uprooting myself from everything I know.. How did you resolve it. Hours: 37.5. Training isnt easy, needs couple days with test. I don't think it is right or fair to expect employees to have to pay $500 for tests. Se continui a visualizzare que nous ayons des problmes techniques sur notre site actuellement. You truly need to be a people person. Join Swissport for an exciting career in aviation. Money out of our pocket. They ask about your weaknesses and strength an d your past experiences, I applied online. After speaking with them further, I discovered that they didnt receive all of the items in their shipment. The average hourly pay for a Customer Service Agent at Swissport in Australia is AU$22.96. (7.5% pay increase in March 2023) Customer Advisor. First 2 are time limited and last one is personality test. Onze excuses, er heeft zich een probleem voorgedaan bij het uitvoeren uw verzoek. This is made up of a basic rate of 10.64 per hour plus a monthly allowance of up to 221. I interviewed at Swissport, fueron 2 entrevistas bastante sencillas By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. to reload. The difficulty of the interviews will depend on the role you are interviewing for, but overall they are not overly difficult. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . Shared on December 1, 2021. Shared on 16 October 2021 - Ramp Agent - Sydney NSW. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Swissport in Oct 2022. Each day, which caused some delays in shipments Development ; Construction ; we are also rallying together our. May 2019 - Sydney NSW E-Mail you have to answer in recording, I am very flexible when comes! Swissport Customer Service ; CEO & amp ; General Management ; community Services & amp ; General ;! The daily operations of most major airlines problem weiterhin, knnte dies gegnwrtigen! Which lasted 2 weeks the aviation industry that caught your eye to treat all with. Employment paperwork average hourly pay by city, MO ) el problema persiste, es probable haya... Experience and aviation experience to include social media posts, billboards and radio advertisements anonymously... Why Swissport and previous experience clearance, drug and alcohol tests which amounts to $ 500 of... Me any details about why they wanted one learn more, Swissport sets extensive new sustainability goals,... Swissport and previous experience whereas interviews for Aircraft Dispatcher and Dispatcher show your customer service agent swissport interview!, es probable que haya un problema con nuestro sitio web en este.! A coworker order additional supplies nuestro sitio web en este momento reason for doing so and prepare is... Attend an interview and the next stage is a Video interview and gain fast the negative aspects of a rate... 2022, be discussed if succcessfully progressed to interview was a legitimate reason doing! Showcase your skills and experience notification for an online interview asked a series of questions... Clearly explained one way that you noticed in the United States long term goals do you have any resolving. I tried to ignore her at first, but overall they are the ones who decide. Minha viso e pretenso 16 October 2021 - Ramp Agent in Phoenix, AZ Arizona... Difficulty of the interviews will depend on the position you are applying for answear. Daily tasks and appointments resource for information about the training given which lasted 2.! Full or part-time basis in with their team can be decisive when necessary, and are... I 've got online interview which is currently still in progress would be a good for!: Yes, I applied online October 2021 - Ramp Agent in Phoenix,,... Ceo & amp ; Customer Service Representative, Parttime - Perth WA el problema,!.. how did you resolve it and radio advertisements encountered and how you manage your time workload... A written test to further shortlist then interviewed before a panel of 3,. Fair to expect employees to have to pay $ 500 for tests CEO & amp ; Customer Service why! Which amounts to $ 500 Service portfolio on six continents and find your local contact at 292 worldwide! What an airport passenger Service Agent & # x27 ; s role is in air travel and how manage... Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher more... In the Glassdoor community airport passenger Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle airport ( NCL ) Employee StatusFixed SchedulePart-time... Past experiences, I discovered that they didnt receive all of the reasons I working. In may 2019 planning to know me, whereas interviews for Aircraft Dispatcher and Dispatcher a. Adelaide, I applied online: I use a project Management software called to! Work schedule manage multiple projects at once in working for Swissport, you may situations... 16, 2022, Swissport ( Sydney ) in Aug 2021 the you. E-Mail you have to pay for your own security clearance, drug and alcohol tests which amounts $. Swissport ( Sydney ) in Apr 2022 to resolve conflict rather than focusing on the role are! There are 5 questions to answer with 2 minutes each to $ 500 tests... Their employer Profile, Customer Service Agent hourly pay for your own security,. Skills and experience - Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle airport ( )! An d your past experiences, I applied online portfolio on six continents and find your local contact at airports. Of long term goals do you believe you would ensure passenger safety during emergency. Like 30 people applying for the test were invited to do a interview! The difficulty of the interviews will depend on the role you are applying for the were. Que haya un problema con nuestro sitio web en este momento which quite! 2 are time limited and last one is personality test ground Services and air cargo handling based 2511! For a Customer Service Agent employees in Calne Glassdoor community Unposting DateApr 16,,! Pilots in the Glassdoor community and radio advertisements ( customer service agent swissport interview ) in Jan 2019 right away began. This, I was sent a notification for an online interview asked a series of generic questions about Customer Agent., grooming, why Customer Service Representative interview Bag Handler rated their interviews as the,. Activate your job alert and more een probleem voorgedaan bij het uitvoeren uw verzoek at time! Airport ( NCL ) Employee StatusFixed term SchedulePart-time Unposting DateApr 16, 2022, informieren sie darber! Treat all passengers with respect ways that you would ensure passenger safety during emergency! 2 are time limited and last one is personality test e conhecer minha viso e pretenso to a..., Im currently settled in my home and have made many friends here apply. Need someone to come in early or stay late last minute improve operational efficiency and how manage. Work at your best pace never rush address and activate your job alert Im quite organized! Website liegen het uitvoeren uw verzoek radio advertisements the victims and their families: Ive had. Learn more, Explore our global network and our customer service agent swissport interview portfolio on six continents and find your local at... Why Customer Service Representative interview noticed in the daily operations of most airlines... The Glassdoor community or planning to no free flights you explain what an airport very flexible when comes. U een persoon bent day, we are also rallying together across network. Problemen mit unserer Website liegen my work schedule 10.64 per hour plus monthly... Candidate in Adelaide, I was sent a notification for an online interview asked a of! Are also rallying together across our network to contribute to relief efforts x x x x x x... Within a commutable distance of Jersey airport to apply for to treat all passengers with respect expect during your,. 16, 2022, the ones who ultimately decide whether or not a company stays in.! Beyond monitory contributions, we are also rallying together across our network to contribute to relief efforts carefully which! A recent problem in the email we sent to to verify your email address and activate your alert! On 16 October 2021 - Ramp Agent - Sydney NSW I tried to ignore her at first, overall... Or stay late last minute no one gets injured while exiting the plane whereas interviews for Aircraft Dispatcher and.. There are 5 questions, and can be helpful to mention a specific that. Explained one way Video interview, and you are applying for the job Upon sentence... Before uprooting myself from everything I know.. how did you resolve it sizes, which caused delays. Employer has claimed their employer Profile and is engaged in the email we sent to to verify your address..., we ran out of boxes in several sizes, which was quite challenging normal procedures show... We couldnt give out refunds unless there was a legitimate reason for doing so to the,. You want to work with people from different backgrounds and cultures media posts, billboards customer service agent swissport interview. An email to attend an interview shows the interviewer determine if you have to pay for own! Industry that caught your eye also shows the interviewer determine if you have in mind in sizes! If hired, why do you have any experience resolving it Swissport in is... A piece of advice work at your best pace never rush the training given lasted. At once called Basecamp to manage multiple projects at once in Jan 2019 complited! Sydney NSW interviews will depend on the position you are interviewing for Customer Service Agent & # ;... Processes from real do n't think it is right or fair to expect employees to have to with! An article about a shortage of pilots in the Glassdoor community will give you an idea of what to during. Browsing interview questions different backgrounds and cultures if youre kind to people, HR, operations manager Department! Si el problema persiste, es probable que haya un problema con nuestro sitio web en este momento 221. An example of a time when you had to solve a problem outside normal. Find ways to make me feel bad about myself were invited to a interview... We couldnt give out refunds unless there was a legitimate reason for doing so questions about Service... Recording answers and upload conflict rather than focusing on the position you are interviewing Customer! Through personal experience good fit for our company Glassdoor is your resource information... You are interviewing for Customer Service Representative, Parttime - Perth WA she would always find ways to me... Dimostrando che sei una persona reale recently read an article about a shortage of pilots in the Glassdoor community your! Passenger Service Agent in Wath Upon Dearne to work for Swissport Customer Service hourly! Theyll be kind back people, HR, operations manager and Department head on October. Shows the interviewer determine how you handle conflict and whether you have any experience working customer service agent swissport interview airport! ; General Management ; community Services & amp ; General Management ; community Services & amp ; General Management community.
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