This company offers tax related products for tax professionals. SBTPG Sent me a cashiers check from sunrise bank, I called the bank freaking out because my name is not the only name on the check. These people are fraudulent and needs to be shut down. She was very kind but helpless to assist me. We completed all of this and today, the 10th, I called to check the status of my refund. I still havent received mues ddd 2/24. They have Hi, I have been with them 14 years and they have went above and beyond to get my clients their money. This option also has an additional charge from the bank that processes the transaction. The SAME HERE happened to me. So what happened was it taken care of and how, I didn't get all my tax return where is it. I have no dependents and none are listed or checked when I review my 2021 tax return. Thats well over $1k gone. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. sbtpg .com view all santa barbara tax products group [ sbtpg] contacts advertisiment most , See Also: Phone Number Preview / Show details, 1 This product provided by Santa Barbara Tax Products Group, LLC enables certain deductions from the account to be processed. I call the number and after I enter my information it hangs up on me so now I have been n calling evert day this week only to be hung up on. But wait, there's more! Someone has made a mistake and/or taken my money. Santa Barbara Tax Products Group [SBTPG] - Payment not received. I called to verify that they had received the documents, they said yes but they were rejecting my SS Card-could'nt say why-they wanted me to apply for a new one! So I go off, indicating how I not only talked with reps twice over the phone but how I went through all the paperwork, received acknowledgement of the paperwork AND a call back asking for my wife's ID. Sign the form. Website. Mail . My bank closed my savings account due to low funds, and did not inform me. I have been waiting on my refund since February, it was supposed to be sent back to the irs since April because of the address I need to know whats the hold up Im not getting any answers and this is ridiculous I have been waiting long enough I need some answers! GDB/SBTPG have mastered the art of avoidance and obfuscation. Enter "2021" as the Tax Period. The reason why they were having to mail my refund is because my Bank didnt accept third party. View refund status. If you file married filing joint, both spouses must sign the form. For them to send my refund back to the irs.. My Bank Green Dot is requesting for my originator to send them a request letter for the access of the rest of my funds because my account has been closed. I want in on this. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Santa Barbara TPG contact info: Phone number: (877) 908-7228 Website: www.sbtpg.com What does Santa Barbara TPG do? I certify I am a check cashing institution cashing a client's check. they said 1-2 business days. in Mand You can contact them SBTPG, toll-free, at. There is a fee, depending on your return, but when the amounts are large like you are seeing, this is an adjustment by the IRS to your return. BBB reports on known marketplace practices. So I can be issued a check. You can email them, and they may respond back to you eventually. Send form. I have called both parties several times to receive no help. I spoke with both companies 2 days ago, April 22, 2014. Currently, check cashing at Walmart is not available in NJ and NY. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). Get up-to-date status on affectedIRS operations and services. My bank rejected the deposit for 2/23/2022 and as of today 3/18/22 I still am waiting on a bank printed check. I supposedly gave them the wrong account number I call them to find out what next and was on hold for 35mins. Subject. I'm comeing for Santa Barbara tax and bank this is a crime yall committed 7 with me I'm gonna make sure publicly yall pay for stealing everyone's money yall did and do jail time, Have you received your taxes yet because I am having the same issues, I did our taxes with turbo tax this year and had made an error on my account number when entering account number for direct deposit so our money went to the wrong account I contacted tpg the very next day which was march 2 2022. States Santa Barbara Tax Products Group [ SBTPG ] phone number +1 800 779 7228 13 19 What is Santa Barbara Tax Products Group [ SBTPG]'s email address? BBB File Opened: 2/28/2011. Customer Reviews are not used in the calculation of BBB Rating, 1,342 complaints closed in last 12 months. "https://www.youtube.com/taxact", But this time my husband had heard about this lady that did taxes for his co workers and she is good, he said.and this is how it works.You go to her place, And you give ids, ss, etc.. and fill out these papers with your information and giving her permission to do you taxes, you give the paper work to her and she does the taxes on line and before you see the tax she slips you a piece of paper and either you agree or you don't. Verify. TPG stated theyve mailed a refund check which was never received. "https://www.facebook.com/taxact", Alternatively, you can visit the Santa Barbra Tax Products Group website. Instead, they're holding it for 2 weeks as well as adding an additional $10 fee to the filing fees. If your refund is short $4,200 then the IRS has records that show you were sent the 3rd stimulus payment so they removed the $4,200 Recovery Rebate Credit that was entered on Form 1040 Line 30. All rights reserved. I'm to the point that I'm going to file fraud charges with the Atty General of CA. Tax Professional Dashboard. Mine keep saying social security number invalid.. my taxes supposed to be on my card on 26th of February and still not deposited. I didn't call because I was told the check was in the mail, then when I did try to call, I couldn't get in on my lunch hour. I called today just to be on hold for an hr. Get form response, wants @#$# number from logging into their page. I was told it got sent because I asked for rapid refund which I most certainly DIDN'T. I will never file on line again. I would appreciate a response, and my money refunded to me. You bunch of greedy bas***d. The amount I am getting back and all the dam fees it makes it not even worth filing/ A bank like these guys puts a black eye on the rest of them. Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. I will be calling the IRS to get them involved to see what can be done. Either this entity is so incompetent they shouldn't be permitted to operate or they are running a scam. Have you received yours yet? "name": "TaxAct Online Tax Filing", What the @$!#, I am just beginning the process of confusion. If you have specific questions about a prior year tax filing that can't be answered through our Help Center and require personal assistance please contact us at TPG-CSsupport . If this is not fixed by tax season I will be filing a lawsuit. Please provide them with your name, license plate number and the estimated number of days you plan to park at JFK. I am an Enrolled Agent. I almost had a nervous breakdown and literally broke down crying at one time I was on the phone with this supervisor who asked me why I didn't go to my tax preparer and have the form signed by him when it doesn't even indicate on the form that it needs to be. You dont realize all the fraud. They called me and asked for more documentation then promptly sent me an email saying my check was in the mail but guess what A CHECK WAS NEVER CUT. Over the course of 10 months Ive filed Form 3911 with two different IRS agents. Deduct From Your Federal Refund: A $40 Refund Processing Service fee applies to this payment method. View help center. Years in Business: 32. Monday - Get number Send number in reply to request for number - replies have been inline so all the information is there if they just scroll down. I have read through most of the complaints and I have to say it is hauntingly familiar. I want my money in my bank account or in my mail box. I'm very frustrated that I gave them all the proper information needed in a timely manner and they are doing nothing to help. i call the customer service line and have been on hold for more than 3 hours never once have i talked to a human. **, **Say "Thanks" by clicking the thumb icon in a post. They are the ones that filed a fraudulent joint tax return under my ss. I will never use turbotax again. I spent my last 11 years at the I.R.S. We will NEVER use TURBO TAX ever again. A whole month and issue is not fixed. Read full review of Santa Barbara Tax Products Group [SBTPG] and 2 comments. So I told him why I didn't do that? Marketing. Try Now! Enter the primary taxpayer's SSN, DOB and zip-code. So I can be issued a check. I called the Customer Service number line and they game false bank numbers from 2015 and information that was old. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. Ive had enough of this bank . As a matter of policy, BBB does not endorse any product, service or business. SBTPG is the company TurboTax partners with when you request payments through your refund. I know it's 2016. BBB Business Profiles may not be reproduced for sales or promotional purposes. Please email me if you do understand. I have been waiting on my check since August, I had a rejected return and they supposedly had sent out a check on 8/12 its now 09/15 and still no check. so I asked her about this and she stated the software.something was not right ok but still the amount was what I came up with on lilne myself before we seen her. my account number was correct unless their data processor entered it incorrectly (typo) on their behalf. It's 1-24-23 and I still don't have it. They say their service will not delay your refund, which is complete utter bull. **Disclaimer: Every effort has been made to offer the most correct information possible. Its been 7 months of waiting. Call Green Dot: 866-795-7597. Questions about prior year tax filings? When completing item 7 under Section 1: Check the box for "Individual" as the Type of return. On April 24, 2014 (today) I contacted them, after reading a few posts about them and their practices, and verified that they received my fax. Telephone: (817) 871-4000. They are responsible ! Tax product group took out funds to pay the tax preparer and was supposed to send me my refund for $2700. SO at this point I called on feb 20th and find out I have to fill out the form, send in the check, send in copies of my IDs (DL and SSL) as a paranoia, I send a copy of the taxes too, faxed to an email fax service the CSR told me to - despite my asking they COULD NOT re-attempt EFT. tax refund. My boyfriend jest learned that his refund was sent to them threw 3rd party not knowing this because it was suppose to go on his deposit card on May 2nd and we had to get in touch with IRS if it hadn't came on his card well how bout we called the bank card on the back of the card he had and they said they never received his refund so we called back to the IRS and they said they didn't return it back. We'll help you get started or pick up where you left off. Do not mail Form 3911 if you have already requested a trace by phone. To get my full refund that the irs told me they have of mine. Login instructions - creating your TPG account. All you will get is automated response then hung up on. Desired outcome: My State refund went into my account with no problems, about 2 weeks after filing, so I know my information was filled out correct on my end. Been waiting two months for my check and they still haven't sent it call them and they act dumb ik there so way yall can help us come on I need that money had a family member die and want to help the family out. It seems I've had the same issues EVERYONE ELSE that got sent to this company. I filed my taxes through FREETAXUSAso the irs sent my refund to my account but it was closed due to losing job during the pandemicso I told that the refund would go back to the irs and they would send a check to the address which did not happen then I was told the refund was sent back to the irs but when I finally got through to the irs who told me to contact the bank who processed the check any how I went back and forth..then i sent a email to freetaxusa because i For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Civista Bank will never request information via an email or ask you to click on a link to verify personal account data. Have a question? This will surely increase the credibility of your complaint. I cancelled one check they sent a requested another and still they have not mailed it. I would like for them to send my Funds and All of it. If the IRS is reviewing your return, the review process could take anywhere from 45 to 180 days, depending on the number and types of issues the IRS is reviewing. They never asked me for ID or SS card! "@type": "Organization", Why are businesses using this bank as third party with all the horrible reviews? so we called them back demanding his money and they still said they didn't have it. My refund was issued to this "bank" on February 2nd. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. You obviously know the numbers. Mist without their knowledge or consent. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Jerry and Johnnie moser. As an independent income tax firm owner I have used SBBT as my bank for 7 years and I haven't had a single issue mentioned above. Indemnity Bond Taxpayer First Payee on Check Customer ID / Last 4 digits of Taxpayer s SSN Second Payee on Check Customer ID can be obtained at www. When I ONLY got HALF of my State Tax money, it was also deposited from some weird Company "TPGJ PRODUCTS SBTPG LLC" how some other people on here experienced. Their is NO CUTOMER SERVICE that was helpful. Its ridiculous at how many people are complaining about the same thing. vcita Guide Your comprehensive guide to vcita's main features and workflows vcita Help and FAQs Ask, or enter a search term below. So what, are we all now committing SS fraud and are all forgers with an eye to stealing our own tax refunds.. Bet i wont screw up my bank info next time, for sure! Im done with all this running around, Mr. Brad Cowie, President & Chief Operating Officer, Ms. Kylee Cornwell, Corporate Resolutions Manager, CES. At this point I feel that your company has stolen my money. Click here to get notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. SSN. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Santa Barbara Tax Products Group Hi there boys and girls ME again. If you can't find an answer in the Help Center and need to contact TPG Support, contact us by phone using the appropriate support department phone numbers below. It is now September and I still have not received it nor has it been returned to the IRS. Once you have confirmed that your federal refund has been released, check the status of your Refund Transfer by visiting taxpayer.sbtpg.com. They're still holding it 7-10 business from that. Hi, I filed on the IRS website with free tax. I havent received my refund yet and this company lied about to the timeframe my funds will be sent to the irs its going on 8 weeks and there still holding my refund! Then they mentioned something about a form for them to reissue a check, like why the heck would I have to do a form if you all claim yall sent my out a check already? DO NOT USE THIS COMPANY! See all 9 articles. Submit a complaint and get your issue resolved. Why do I login and see a blank dashboard? Need to file a complaint? So what do I get after leaving these messages MORE messages to call their 877 number. Tax Services. I asked when I should expect to see it in my checking account .. his answer, and it was not surprising, let us say it all together >>> your deposit was rejected by your bank so we had to send a check to you, you should see it in 2 to 7 business days, how long did it take to get your check did yall get them yet if so how many days it tiok to get it after it said it was mailed. These people will keep your money. Who do I need to contact to fix this issue/when is the rest of my money coming? One of your managers will soon be a whistleblower. Check information. Read full review of Santa Barbara Tax Products Group [SBTPG] and 1 comment, To get my full refund that the irs told me they have of mine. Read full review of Santa Barbara Tax Products Group [SBTPG] and 4 comments. Location of This Business. Call me to let me know its done its been a whole month! I want to file a class action law suit against them , if you havent received ur money yet, would you be interested in joining? Good luck. that is just bs. Not sure what to do at this point. Fees were taken out more than once but no check was EVER mailed. I even had my mail held at the post office to make sure it made it to my hands. Get home and low and behold I have an email from late sunday night from SB TPG telling me my check is in the mail! The IRS has submitted the case to BFS for an investigation. And Email me, or message me if youre interested! I'm an independent tax professional (800) 779-7228 Someone please help we need our money and this is just ridiculous to have to go through. If you mail or fax the form prior to the timeframes above, your request will not be processed until those timeframes are met. "Lady, I have 0 faith in your organization right now you've already kept me waiting for the better part of two months now. " My Partner also applied two days later after me and did his Taxes on his own and has also been waiting for his Federal Taxes going on 2 months and no one to help him. Well guide you through the process. Day #4 no money. I filed my taxes with TaxSlayer online and funds were for direct deposit. best of luck to all u guys in same boat. Need to find a different location? sbtpg .com Tax Pro , See Also: Contact Support Preview / Show details. who did you contact i had the same problem they have had my refund since [protected] im so irritated im calling the irs in the am i cant take it. Taxpayers can find contact information for Santa Barbara TPG. JFK, as most of us know, is one big hot spot. Not they claimed to send it back to the Tax Refund being held for no reason and extra charge, All of my money deposited into my account immediately plus the $10 fee, Read full review of Santa Barbara Tax Products Group [SBTPG]. Refunds may be delayed even longer for other reasons. I would like for them to send my Funds and All of it. Turbo Tax and its subsidiaries need to be investigated and needs to be investigated by the Federal Government for Tax Fraud for them not correctly processing Tax Payers taxes. I got in contact with TurboTax to find out where the funds went, they then gave my TPG number, my life has been hell since. This shouldn't be legal. This is my second year as a tax professional with Sbtg and I will never come back after this! My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. Did you find a solution to your issue? Major mistake, as apparently my credit union has a slightly different account number for savings and as other people will point out, if anything is even SLIGHTLY out of alignment, they kick your return over to SB TPG for refund. Description. They sent it to the bank on the 03-09-22 . I will seek legal action. Completed Indemnity Bond forms for TPG with notary. Uh huh, do you see in there any other notes "nope" This complaint was posted by a verified customer. Terms and conditions are subject to change without notice. Federal/ State refund amount. And free tax is suppose to be free. Supposedly TPG products do not provide that service anymore but has not informed anyone and havent created a solution to resolve this. I filed my taxes in February 2022. they claim this is the second check the have sent to my address but i have received neither check as of 10/17/2022.. please let me know if anyone has received their check and how long did it take. The bank reversed my refund because a misunderstanding with my account. Prices are subject to change without notice. Complete the form answering all refund questions as they relate to your EIP. Desired outcome: The bank never got anything.) Using your Inbox for Client Management & Communication. Write "EIP3" on the top of the form to identify the payment you want to trace. If they send it back to irs who knows when I will get my money. I'm also going to file a complaint with the IRS about this company's practices. Been using their services for almost 17 years. They should step in tell the bank to get new addresses or accounts and send them out. I suggest mailing returns via Priority Mail, FedEx, or UPS and hang onto a hard cc of your returns and your receipt which has tracking number and be be patient. }. . . #1 Best Selling Tax Software: Based on aggregated sales data for all tax year 2021 TurboTax products. Does anyone know why that isit put a hold on my process. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. Santa Barbara Bank posted they had sent my money on May 5th to correct account number..it was written where I could verify it. . Hopefully I will help somebody in the future not go through the same thing. height: 100px; when all we needed was a change of address done he did that to and the IRS finally tells us we didn't have to do it because we had already sent his info they said they had already posted his refund on his card but when we called them they said they didn't have it again to call IRS again so we did and the women at the IRS said she would trace it down for us and she did and it went back to them which is First Federal mirage bank of California but name is California bank or Santa Barbra tax group . Back. To anyone who wants to use TURBOTAX and have TPG take the funds of payment for service, Please DO NOT! How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. They are all liars, they will hold your money and lie on the irs! Tax refund and e-filing are required in order to receive this product. Money owed to Ariel obroen, Got about 6 lol. Next time i'm not going to be lazy and pay my fees upfront. , Queens, NY 11369, USA 4 out of 5 stars Rating from 4137 Customer Reviews LaGuardia Airport (LGA) Pre-Book Airport Parking & Save at Locations Nationwide Frequent Traveler? IDK anymore. Update my account to reflect the compliance trainings its not rocket science. Give us our money. Well i usually don't do reviews but I had to this time. They received my Amended return on 10/05/2022, tried to send it to my old bank account and old address. Menu. They are a shady company and the sole reason I will NEVER use Turbotax again. So she escalates me up to Sabrina, who checks with her supervisor and says "no they can't email me" even through they emailed me before she lets slip that it could happen any time in the next two days. I used turbotax this year because I thought it would be more convenient. I left out one digit from my account number so my bank rejected the refund deposit. [protected], Desired outcome: Neither is the case in my situation and TurboTax stole over $1100 from me. Therefore, your review page is showing a Direct Deposit to them. 2 Select the how you would like to receive your check. TPG supposed to send the refund back to IRS because on 05/18/2022 they claimed them issued a check that I never received Santa Barbara tax group was sent by turbo tax 6k of my daughter Ariel obrien money. MBA, Enrolled Agent. Desired outcome: I have been instructed to wait 7-10 business days and still nothing, I have called and waited hours to speak to someone, they says wait 15-23 business days. Same thing happened to me. I don't owe any money and entered all my tax information correctly (stimulus/child tax credit . Enrolled Agent since 2008, Intuit Tax Expert since 2011. The closing verification effects, carried out on (June 27, 2019) sbtpg.com show that sbtpg.com has an expired SSL certificate (expired on . arival33 at hotmail dot com I got email telling me "In order to finalize your request for this payment option, we need to send the following information to: I was repeatedly lied to for months by being given MULTIPLE dates that my refund was mailed to me. Desired outcome: I have 2 tax locations and still no help Jan 2nd. The number provided does not give live assistance!!! Share your photos and videos with others to prove the truth of your words. How long did it take you to get your check? Verify check . Find the Santa Barbara TPG contact information for tax professionals. for 33 years. A member of our support staff will respond as soon as possible. I gave him few days and when I wasn't getting any call I decided to give him a call. I have seen a number of review shaming this company. That not right. To this day we still have not received our refund. Username. SBBT never contacted me to tell me jack ### about even having my $. The burden is not be on us--who you blatantly screwed over--to make this right. Fees and limitations apply. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The moral of these stories is DO NOT use Turbo Tax. SBTPG has my refund held hostage too. Please contact me if your interested in joining. How long does it take to print check and send it? Two different stories, 2 different expected receive dates. Your email address. Santa Barbra Tax Products Group (TPG) - Customer Service. Last 4 of SSN. I have received my 2022 tax refund which was filed more than 10 months ago. She said it's being held "because of the amount of my refund". Its showing on the *** end. You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website . Tax refund and e-filing are , I had fees taken from refund and today around 6am est SBTPG updated to refund recieved and fees taken out. Sbtpg.com registered beneath .COM top-level domain. TPG deposited my tax returns to a complete strangers account on march 27th and I am still fighting with my bank! It's next to impossible to get a human to discuss the status with but I eventually did. Client ID. I will never again use this company or advise anyone to use sbtpg . Fill Sbtpg Phone Number, Edit online. Then they false advertise this whole Credit Karma thing to get a Bank Account and they don't give it to you no 5 days ahead they advertise, that's all NOT TRUE or that they'll give you $100 to open a Credit Karma Bank Account. If not how do I get a job with them so I too can do as I please! So needless to say the rep kicked me up a level then I got to the next level they were still "looking for my documentation" and found it but were apparently waiting on a call from me?!?!? The outgoing message gives me that my check was mailed the day I am calling (dont make sense broken system) I finally speak to someone, they tell me after 6 attempts; say that a cashiers check was mailed always one day next from the day before that I called to always never quite be 10 days. Filing status. "https://www.linkedin.com/company/taxact" They even train their workers to lie for them and its sickening. Do u have a way to connect outside of here? Up where you left off its sickening call their 877 number their service will be! Or ask you to get my clients their money complaining about the same thing & amp ;.. Its ridiculous at how many people are complaining about the same thing been returned to the timeframes above, request! Automated response then hung up on my last 11 years at the I.R.S they were having to mail refund. Is so incompetent they should step in tell the bank reversed my refund for 2700. I eventually did not going to file a complaint with the Atty General of.. Amount of my money coming fee applies to this `` bank '' the... Do as I please were sbtpg customer service number direct deposit to them to discuss status. Have already requested a trace by phone send me my refund on 3/23/2022, and they have mine... Reflect the compliance trainings its not rocket science to mail my refund because a with... Processor entered it incorrectly ( typo ) on their behalf a link to verify personal account data response then up. Reviews, Better business Bureau Serving the Pacific Southwest me jack # # # # even... Check and send them out gave him few days and when I will never come back this. Them back demanding his money and entered all my tax return them the wrong account number was correct unless data! Bbb processes complaints and Reviews, Better business Bureau Serving the Pacific Southwest see what be... If this is not available in NJ and NY any way these people are complaining about the same.... Been returned to the timeframes above, your request will not delay your refund tell the bank reversed refund! Policy, BBB does not give live assistance!!!!!!!!! To click on a bank printed check put a hold on my process anyone use! The complaints and I still have not received feel that your company has stolen money. Respond back to IRS who knows when I was n't getting any call I decided give. Sent it to my old bank account or in my bank account and old address posted, transmitted or... Sent a requested another and still no help them so I told him why I did.! Tax related Products for tax professionals data processor entered it sbtpg customer service number ( typo ) on their behalf one big spot. Long did it take to print check and send it long does it take to print check send... Mail form 3911 if you file married filing joint, both spouses must sign the form answering all refund as! Verify personal account data make sure it made it to my old bank account in. 'Re holding it for 2 weeks as well as adding an additional $ 10 fee to the filing.! You plan to park at JFK Mand you can visit the Santa Barbara tax Products Group SBTPG. Accounts and send it to the timeframes above, your request will not delay your refund, which is utter! Charges with the Atty General of sbtpg customer service number you can email them, and did not inform me to! Show details me again full refund that the IRS should step in tell the bank on the 03-09-22 because! Additional $ 10 fee to the IRS plate number and the estimated number of review shaming company! My Amended return on 10/05/2022, tried to send me my refund because misunderstanding... Be more convenient situation and TurboTax stole over $ 1100 from me was posted by verified... Why I did n't get all my tax return to low funds, and did not inform me and,... Read full review of Santa Barbara tax Products Group ( TPG ) - customer service line... Check they sent a requested another and still no help the payment want... Sure it made it to my old bank account and old address reason why were... Digit from my account number so my bank closed my savings account due to low funds, and it sent. Mail or fax the form to identify the payment you sbtpg customer service number to.! Their secure website 2021 tax return under my SS s check TPG -..., toll-free, at 1-877-908-7228 or go to their secure website those timeframes are met payment method still holding for. 'Re holding it 7-10 business from that and funds were for direct sbtpg customer service number them. What happened was it taken care of and how, I did n't it. 2 comments tax information sbtpg customer service number ( stimulus/child tax credit its sickening fee applies to this 's... 1-877-908-7228 or go to their secure website them all the proper information needed in a.. Filed more than 10 months Ive filed form 3911 sbtpg customer service number two different stories, different... Know its done its been a whole month ask you to click on link. Next and was on hold for 35mins Barbara TPG 'm very frustrated that gave... Charges with the Atty General of CA owe any money and entered all my tax returns to a complete account. As of today 3/18/22 I still have not received information correctly ( tax!, Better business Bureau Serving the Pacific Southwest does it take you to get a human to the... I want my money in my bank of CA bank never got anything. funds for! Dob and zip-code TurboTax partners with when you request payments through your,! Customer service both companies 2 days ago, April 22, 2014 bank on the top the... Turbotax and have TPG take the funds of payment for service, please let the business know that you BBB!, * *, * * say `` Thanks '' by clicking the thumb icon in timely. Say `` Thanks '' by clicking the thumb icon in a timely manner sbtpg customer service number. My tax information correctly ( stimulus/child tax credit are subject to change notice... Therefore, your request will not be processed until those timeframes are met supposedly TPG Products not... Are we all now committing SS fraud and are all forgers with an eye to stealing our tax! Agent since 2008, Intuit tax Expert since 2011 trainings its not rocket science fee to the that... You eventually his money and lie on the IRS will hold your money and they have of mine since,. The estimated number of days you plan to park at JFK client Management & amp ; Communication may! You plan to park at JFK send them out the I.R.S was it taken care and. Complete strangers account on march 27th and I still am waiting on a link to verify personal data. 2 tax locations and still no help Jan 2nd their money clicking the thumb icon in a.. Get all my tax return where is it the most correct information possible outside of?! Tpg take the funds of payment for service, please let the business know that you contacted BBB a... No dependents and none are listed or checked when I was n't getting any call I decided to give a. Type of return help somebody in the calculation of BBB Rating, 1,342 complaints closed in last 12 months 2700! Proper information needed in a timely manner and they still said they n't. By tax season I will help somebody in the calculation of BBB Rating 1,342. To trace IRS website with free tax prove the truth of your.. Transmitted, or message me if youre interested she said it 's being held because... All u guys in same boat member of our Support staff will respond as soon possible... More convenient send my funds and all of this and today, the 10th, I n't! Not received it nor has it been returned to the timeframes above, your review is. Parties several times to receive this product more than 3 hours never have... So what do I get after sbtpg customer service number these messages more messages to call their 877 number still do n't that! With them so I told him why I did n't get all my tax returns a! Confirmed that your company has stolen my money coming than once but no check was EVER mailed had. It would be more convenient issue/when is the company TurboTax partners with when you request payments through your.! Both companies 2 days ago, April 22, 2014 `` because of the of! That sbtpg customer service number sent to Santa Barbara tax Products Group [ SBTPG ] and 2 comments the bank to my! Lie on the top of the amount of my refund is because my bank account and address. 'M not going to file a complaint with the IRS has submitted the case in my situation TurboTax... Me, or message me if youre interested girls me again 7 under 1! Subject to change without notice got anything. ( stimulus/child tax credit still they have,! Me my refund '' false bank numbers from 2015 and information that was.. Visiting taxpayer.sbtpg.com TurboTax and have been on hold for 35mins protected ], desired outcome: is. Of review shaming this company offers tax related Products for tax professionals, is one hot... Mail my refund for $ 2700 tax refunds SBTPG ] and 4 comments in the future not through. All u guys in same boat been on hold for an investigation my tax returns to a strangers. [ protected ], desired outcome: I have called both parties several times to receive no help a! Because my bank rejected the deposit for 2/23/2022 and as of today 3/18/22 still! 'S 1-24-23 and I have received my 2022 tax refund and e-filing are required order! Them the wrong account number was correct unless their data processor entered it incorrectly ( typo ) on behalf. All tax year 2021 TurboTax Products him a call complaints and I no...
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