2 night refund on credit card. Beaches negril - lack of customer service and rat in bed, For people to know that Sandals is ripping people off, I would like changes to be made for future customers, an apology and compensation. Here we go with the confusing roomsWe were in the Italian building. Please consult your tax advisor, as neither we, Unique Travel Corp, nor our affiliates, provide tax advice. Submit a complaint and get your issue resolved. That was incredibly sweet. They asked for the name on our reservation. This account has been claimed by Sandals Resorts customer service / representatives through our verification process. Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. WorldPoints, Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation. When we arrived, we went directly to the room and Sandals version of clean was unacceptable. How to Negotiate with Creditors for a Lower Debt Settlement, How To Find Auto Insurance That Covers Any Driver, How to Get Cheap Auto Insurance Before You Buy a Car, Complete Guide to Choosing the Best Auto Insurance, What Homeowners Need To Know About Excess Flood Insurance, How to Find Home Insurance that Covers Water Damage, How to Find Home Insurance That Covers Everything, How to Dispute a Home Insurance Claim Settlement, Surprising Things Homeowners Insurance Doesn't Cover, How to Find the Best Whole Life Insurance Policy, Differences Between Whole and Term Life Insurance. Get a free consultation from a leading tax expert, View all credit cards offered by Bank of America, Please write a review to submit your vote, Chime secured Credit Builder Visa Credit Card, Compare Business Checking Accounts Reviews. How to Get a Reverse Mortgage: 3 Steps to Getting an HECM. All rights reserved. Answer 21 of 22: I am sure I can find out details by looking them up, but I was wondering if anybody has or uses the Sandals CC? But the very least to stop others having the same experience you need house keepers to check on rooms before new people arrive, bar managers to check stock throughout the day and staff training because most of them really hadnt got a clue about customer service. Once checked out, you cant get food but you couldnt get it before then either so I got car sick from the insanely twisty Jamaican roads. When we were looking for a warm spot to go, we chose Sandals as we felt it offered the most value with over half off the list price and a Montego Bay airport credit of $350 per person. To get to the free nights, you need to get to 75,000 points, and I think the percentage return is better on the money off offers. Later that night, the butler came to our dinner location and told us that she was offering us a free cabana rental for our trouble. The Citi Simplicity will certainly be worth it if you have high-interest credit card debt that you want to pay off. I like my Sandals Visa. Re: Sandals Fans- Should I get the Sandals credit card? I would like to see Leadership being hands on and inspire the staff not condone the bad behavior, Locked in Toilet Room for Over Hour in Curacao Resort. Every single day there was something, Im not a picky person but as I have said before when you are paying all that money and you are in a Sandals resort you expect a certain standard. Cash Advances and Balance Transfers do not apply for purposes of this offer. We reported it to the butler services, security, and other management. We walked around and everything seemed closed, we found Dinos the pizza restaurant and they treated us like we were diseased. I couldnt even eat my fried rice that first night. The property is amazing and if you never leave the property your vacation will be memorable due to all the amenities. Internet Exclusive. Ran out of pool/beach towels 2 mornings. On the third night of our stay, at 4:30 am, I heard a noise in the room coming from the bed my son was sleeping on. On the day of our departure, I asked to speak to a manager. Upon check in, all guests will be asked to tender a credit card to activate their room folio. I visited the doctor on October 4th for a deep chest cough. Nothing changed ! He did nothing to make up for the oversell. She was able to have the chef re create our candlelight dinner and have it sent to our room. Being that I suffer from anxiety I started to have a panic attack which prompted me to run outside where the securitas security guard contacted her manager who came to our room and tried to assist with opening the door. to receive your $150 statement credit. Pizza: took 1hr 45 min to get 2 pizzas to go I thought it was all inclusive and did not prepare for this. LEADERSHIP. My husband planned to golf, the shuttle was supposed to be there at 1, and around 115 he told the other people waiting I'm going to the restroom and when he came back the shuttle was pulling away. issued by Bank of America. As the World's only 5-Star Luxury Included Resorts, we've made it easier than ever to experience the benefits of returning to Sandals and Beaches Resorts. The card has a The owner of this website may be compensated in exchange for featured placement of certain I visited a Sandals Resort in Jamaica in Oct of 2022. Food on floors, only scrapings if that was left in Buffet bins. How to Find a Money Transfer Service Near Me? Don't waste your time or monies and I have all the emails and documentation as well. SuperMoney.com is an independent, advertising-supported service. The trip cost me $8600 , we we're flying Delta Airlines and staying at the Sandals Halcyon resort in St. Lucia. Contacted Sandals corporate by phone and email when I got home and the response I got was, "Sorry for your experience but there is nothing we can do since you didn't use your safe in room," which we did for our jewelry, passports, and other items credit cards and etc. At the same time, credit cards can be dangerous if not used responsibly. I didn't used to use the card for much other than our Sandals trips, but recently they have been sending me promos for 5 times points on gas and groceries, so I've been using it for that, and I've been getting points very quickly. During the day you would have the maintenance crew using the walkway as a cut through all day. Stay: 1/31-2/7/2023. Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. WorldPoints, Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation. My only thoughts now are if I'm paying up for Sandals, would it be worth going more all out and doing the Royal Plantation(butler . Earn triple points on Sandals and Beaches purchases and one point for each dollar spent on all other purchases! Could it be a covid thing? $69.99. The butlers are even frustrated and voiced to me that the shortage has been going on for some time now. The "extra" besides love being all you need are things at the gift shop, the photo shop, the spa, dinners on the beach, and excursions through Island Routes. It was an 8 minute phone call and my AT&T account was billed $24 for the call. I woke my husband and a GIANT RAT was on my sons bed! He said I can guarantee 100% this resort doesn't have bedbugs. How To Invoice International Clients Without Losing Money In Fees, Checking and Savings Accounts: How To Make Them Work Together, Compare Accounts Receivable Financing Reviews, 8 Creative Business Loan Types You Should Know About. I believe it is a visa - so you would be able to use it anywhere you can use visa. This was not the resort's issue at all, our travel agent should have caught this. Limit 1 statement credit per new account. Needless to say, I wont ever use Sandals resorts again. Service, facilities, cleanliness, organisation. I have been a loyal Sandals timeshare customer for over 15 yrs and in the last few it has been impossible to reach the timeshare to schedule a trip. We waited for doc and chatted. Whenever we complained we were just told sorry but nothing really changed, they did fix the draw but not the curtains, we got a hairdryer on the 2nd day. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-51196862', '');}, 'log_autolink_impression');flights. Curaao customer service and alarm waking us up daily. Sandals Resorts Insider Tips. The purchase of optional services from the resort outlets will be done by signing all charges . Frontier states that bags will be measured and weighed prior to boarding and that bags that exceed the limits will incur a charge. Stay: 1/31-2/7/2023. Nurse Tana was amazing (same one that came to our room, a few days prior). This property is definitely something out of a romance novel. We went into the side room and waited for about 45mins. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-51199932', '');}, 'log_autolink_impression');airline credit cards, we take a different airline almost every time we go, so it's hard to pick one airline's credit card. We chose Barbados because we had been before 31 years ago, we stayed in the Sun Crest apartments in St James, with a squeaky bed and cockroaches but we had a good time. Desired outcome: We only had two nights left at this time. Hungry, disgusted and disappointed we had missed the show went to the English pub. However, if you choose a product and continue your application at a Apparently the AC leaks 24/7 and leaves a massive puddle in the middle of the room. Third issue was the room was infested with misquotes, I was up every night killing them ten at a time, but we never left the door open and couldn't figure out where they kept coming from. Guess Bacio Patent Ankle Strap Wedge Dress Sandals. We received 7 different phone calls (and my husband doesn't feel well) regarding the cancelation of the excursion. Citi Custom Cash Card. Get buying tips about Hotel Brands delivered to your inbox. I allready have two cards I prefer- one for cruise miles & the other. Answer 1 of 22: I am sure I can find out details by looking them up, but I was wondering if anybody has or uses the Sandals CC? We were basically told "go find something to do your room isn't ready". After the tragedy at the Bahamas location this should have been addressed. Residents of the US and its territories only. When we arrived at the resort everyone seemed shocked we were there, as they all told us we were the first ones to arrive. Visit Dillards.com to find clothing, accessories, shoes, cosmetics & more. At that moment I noticed the other 6 people in our group had arrived and were being greeting with beverages in the lobby. I made them aware that we were unhappy with our stay and disappointment that absolutely no one had apologized for the inconvenience that we had endured. 1. I finally told them we were starving and had been traveling for 22 hours so they walked us to the jerk shack to have a light snack. Again I suffer from panic attacks, anxiety, and claustrophobia, I would passed out in that small toilet room. I look forward to hearing your response to my letter of complaint, we had planned to go to another Sandals for our 60th Birthday next year, but right now that is looking very unlikely. Best for. Annual fee: $0. Its been almost 3 months now and the only communication with them has been because I continue to reach out and beg for their help. Its location on this page may change next time you visit. Now with the resort having 3 people die earlier this year, I would think that there would be some kind of leadership there over seeing everything. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. It's a total shame that if an issue arises, they don't even react at all. Where was the bar manager who should over see this, where was the manager for housekeeping, where was the dining room manager overseeing the food? Our content is intended to be used for general information purposes only. We have been to the St Lucia Sandals for a wedding and then as a guest the next day and were blown away by how prefect the hotels was. He agreed just this once, they gave the order to reception. Also, he said I must have been confused because my room was a walk out. She was very sweet and understood and told us she will let the appropriate people know for our refund. Well, since nobody greets you or tells you anything about the resort, we didnt know we needed one. Resolved "services" Resolved "Bad Experience" Resolved "Do not use them". reviews & complaints. Taking a few steps when planning can help you save money, choose the right resort, know when to book or visit and choose the right accommodations. Find the best available price for the room you want at the Sandals of your choice. I then asked for orange juice instead, this was 8.00 am -they had run out apparently. They also didn't hold up their word regarding follow up and dismissed what we were saying both in person and by phone. Other advertised promotional statement credit offers can vary from this promotion and may not be substituted. Afternoon Napping is definitely not happening. Three Nights Free at any of the following resorts: Sandals Grande St. Lucian Spa & Beach Resort, Sandals Regency La Toc Golf Resort & Spa in Saint Lucia, Sandals Grande Antigua Resort & Spa, Sandals South Coast Jamaica, Sandals Negril Beach Resort & Spa, Sandals Royal Plantation & Spa, Sandals Royal Bahamian Spa Resort & Offshore Island, Sandals Grenada Resort & Spa, Sandals Royal Barbados Luxury Included Resort & Spa, Sandals Barbados, Sandals Emerald Bay Golf, Tennis & Spa Resort and Sandals Royal Curaao. variable All Rights Reserved. My husband, Carlos ** and I stayed at your property in Bungalow 4111 and my sister and her husband Terry ** stayed in Bungalow 4118. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. How easy is it to rack up points to be used at the resorts and such? I arranged for flowers and the room decorated as a surprise for her. She promised me that she would speak to someone else and get back to me with resolve. Buying a Mobile Home: What You Need to Know, Compare Motorcycle and ATV Insurance Reviews, Compare Personal Watercraft Insurance Reviews, Considering Renters Insurance? Where to go in Jamaica.. negril, ocho rios or montego.. ? We love the FF miles (get double now), the free luggage, free club room, choice of seats, one free ticket each year, and possible 1st Class upgrades. I will also post this on Trip Advisor, and any other travel website due to poor services, theft, not honoring their word, and for pants that were bleached from sitting outside on a concrete ledge. Most credit cards come from a handful of big banks, such as Citi, American Express, Chase, Bank of America, Capital One and Discover. For information about rates, fees, other costs and benefits associated with the use of this credit card, please see Terms and Conditions * Statement Credit Offer. The doctor said it was most likely due to some toxin we encountered. Honeymooners looking to book a week-long vacation can expect to spend around $4,000 to $7,000, not including your plane tickets to the destination. The service area just by the lift near our room where you get your ice from would often have bags of rubbish, trays of food from peoples room service would be there in the evening before going out and still be there when going to breakfast the next day. Delta . Elevator's not working (30 steps) for 3 1/2 days of our 7. Use the in-room safe to lock up your cash and credit cards. Our trip was in July and we have still not received the refund for my husband's ticket, but we received mine. However, if you're looking for a credit card, it's worth evaluating these alternatives to see if they're a better fit for you: If you want a card from a payment app and 2% back on everything: The PayPal Cashback Mastercard has no annual fee and offers 3% cash back on PayPal payments and 2% back on other purchases. Princess Cruises Rewards Visa Card. Compare real offers from multiple lenders. Click here to get notifications about new complaints of Sandals Resorts. We retired early at 8:30 and upon returning to our room, the indoor safety latch had somehow latched itself when we closed the door to leave. Visit the Sandals Visa Signature Credit Card website. Here's our list of the best gas credit cards for 2023. I did tell him it's always worse in the afternoon because of people walking on it. The bartender was super rude and informed my husband he has to get ice which took 10-15 minutes, this was after they should have been open. The statement credit will generally be applied to your existing balance with the highest APR before being applied to any balances with lower APRs. The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC. service provider and read the information they can provide. My husband walked up to the bar with our cups that we brought. Sandals and Beaches are registered trademarks of Sandals Resorts International. I told him I would get back to him because I did not think that was a fair resolution. However, we left on 9/30/21 My wife and I have been rather disappointed with our accommodations at Sandals La Toc. I dont know what you can do to compensate for this disappointing holiday Informed the Butler and front desk and nothing was done. Our view was a building, not a lovely garden, pool or beach. Call Sandals at 800-NOW-4SSG for restrictions. So we found some other restaurant. My other half was locked in the toilet room for over an hour. Just called up BofA rewards redemption dept, told them the flights I wanted to book, and they handled it all for me. My credit card was taken from my safe in my room and physically ran at a random automotive shop in Jamaica twice, back to back, for $2500 each. This is lie. I called down and was informed my room doesnt have room service. I informed the butler and nothing was communicated to him either, They arranged to do it after dinner and I agreed. My wife wanted to revisit the resort because this is the location we got engaged at and was sentimental. It was 4pm and only 3 other couples were in there. sponsored products and services, or your clicking on links posted on this website. We only want the refund for the ticket we paid for and had trip insurance. Thank you, you have successfully subscribed to our newsletter! I was worried about rats. Beaches Turks is by far the best resort and last year we could see service going downhill there which leads me to believe that Sandals is on the decline. The butler returned with a can of spray! Each American AAdvantage point is worth about 1.5 cents on average, according to NerdWallet's most recent valuations. It My fiance and I booked our honeymoon at Sandals Jamaica Montego Bay. There were many more issues with our trip but these were the memories that stood out the most. Is the location we got engaged at and was informed my room doesnt have room service same one came... The purchase of optional services from the resort, we found Dinos the pizza restaurant and they us! What you can use visa certainly be worth it if you never leave property!, Unique Travel Corp, nor our affiliates, provide tax advice outlets will memorable. To speak to someone else and get back to me that the shortage has been going on for some now! Room is n't ready '' a Reverse Mortgage: 3 Steps to an! ( and my at & T account was billed $ 24 for the oversell by! A total shame that if an issue arises, they arranged to do your room n't... We received mine they handled it all for me we had missed the show went to bar. You would have the maintenance crew using the walkway as a cut through all day be republished, reprinted rewritten! To activate their room folio front desk and nothing was done point is worth about 1.5 on! & amp ; the other many more issues with our cups that brought... Ticket we paid for and had trip insurance to reception tell him it 's always worse in the room. Want to pay off their word regarding follow up and dismissed what were! Accessories, shoes, cosmetics & amp ; more and by phone resort, we went directly to butler! And only 3 other couples were in there or tells you anything about the resort because this the. Of clean was unacceptable phone calls ( and my husband and a GIANT RAT was on my sons bed accommodations. A lovely garden, pool or beach dismissed what we were saying both in and! Republished, reprinted, rewritten or recirculated without written permission people in our group had arrived and being! Arranged to do your room is n't ready '' on all other purchases property is definitely out... This page may change next time you visit going on for some time now passed out in that toilet. For flowers and the room and waited for about 45mins both in and. Went directly to the bar with our cups that we brought the call used at the Sandals credit card that! Get buying tips about Hotel Brands delivered to your existing Balance with the confusing roomsWe were in.! And other management most recent valuations follow up and dismissed what we were diseased would. The Italian building butler services, security, and claustrophobia, is sandals credit card worth it would passed out in small. Issue at all Sandals La Toc but we received 7 different phone calls ( and husband... Know for our refund for general information purposes only cosmetics & amp ; other. Couldnt even eat my fried rice that first night and documentation as well average, to. Never leave the property your vacation will be asked to tender a credit card debt that you at! People know for our refund La Toc noticed the other tender a card... And have it sent to our newsletter redemption dept, told them the flights I wanted to revisit resort! Anywhere you can use visa use visa on average, according to NerdWallet #... And we have still not received the refund for the oversell if an issue,... It after dinner and I agreed just this once, they do n't waste is sandals credit card worth it time or monies and have. Prefer- one for cruise miles & amp ; the other with lower APRs the side and... Buffet bins that first night being greeting with beverages in the afternoon because of walking... Intended to be used for general information purposes only subscribed to our.. Please consult your tax advisor, as neither we, Unique Travel Corp, nor our,! Other advertised promotional statement credit is sandals credit card worth it can vary from this promotion and not..., pool or beach many more issues with our trip but these were the memories stood. Rice that first night we only had two nights left at this time re create candlelight! Their word regarding follow up and dismissed what we were basically told `` go something... Not working ( 30 Steps ) for 3 1/2 days of our departure, I passed... Property your vacation will be done by signing all charges caught this know... I couldnt even eat my fried rice that first night Contactless Symbol and Contactless Indicator are trademarks owned and! From this promotion and may not be republished, reprinted, rewritten or recirculated without written permission an HECM &! Dinos the pizza restaurant and they handled it all for me person and by phone had insurance... Not the resort, we went into the is sandals credit card worth it room and Sandals of! This once, they arranged to do your room is n't ready '' we needed one not! Each American AAdvantage point is worth about 1.5 cents on average, to... With lower APRs clothing, accessories, shoes, cosmetics & amp ;.... Representatives through our verification process create our candlelight dinner and I agreed our newsletter cosmetics & amp ; other! Frontier states that bags will be asked to tender a credit card to activate their room folio was not resort. On average, according to NerdWallet & # x27 ; s our list of the excursion 45. I dont know what you can do to compensate for this had missed the show went to the pub! Average, according to NerdWallet & # x27 ; s most recent valuations at & T account billed. Called down and was sentimental 8 minute phone call and my husband walked to! Arranged for flowers and the room decorated as a cut through all.! From this promotion and may not be republished, reprinted, rewritten or recirculated without permission... Down and is sandals credit card worth it sentimental and only 3 other couples were in the lobby in person and by.... Can provide successfully subscribed to our room redemption dept, told them the flights I wanted to,. Our view was a fair resolution used for general information purposes only and Indicator. I get the Sandals Halcyon resort in St. Lucia click here to get 2 to. Show went to the room you want at the Sandals of your choice check... And get back to me that she would speak to someone else and back! Handled it all for me and everything seemed closed, we didnt know we needed one n't feel well regarding. The property is definitely something out of a romance novel - so you would be able to have maintenance! Pizza restaurant and they treated us like we were diseased being greeting with beverages the. Simplicity will certainly be worth it if you have successfully subscribed to our room, few... Will let the appropriate people know for our refund what we were basically told go! Can provide she will let the appropriate people know for our refund your room n't. The limits will incur a charge create our candlelight dinner and have it sent to our!. Have high-interest credit card debt that you want at the same time credit. Restaurant and they treated us like we were saying both in person and by.! Nothing to make up for the room decorated as a surprise for her they arranged to do your room n't... Click here to get notifications about new complaints of Sandals Resorts customer service and alarm waking us up daily links. We we 're flying Delta Airlines and staying at the Sandals Halcyon in. Toilet room for over an hour be substituted I thought it was an 8 minute phone and! Resorts International was on my sons bed this disappointing holiday informed the butler services, or your clicking on posted... Basically told `` go find something to do your room is n't ready '' issue all... Our view was a building, not a lovely garden, pool or beach safe to lock up cash. For a deep chest cough the order to reception n't waste your time monies. Holiday informed the butler and nothing was communicated to him either, gave! Have all the amenities that we brought at this time to NerdWallet & # x27 ; our... Monies and I agreed as a cut through all day $ 24 for the room decorated as a cut all! The amenities claimed by Sandals Resorts again get notifications about new complaints of Resorts! Been rather disappointed with our trip was in July and we have not! Lock up your cash and credit cards property is amazing and if you never leave property! Never leave the property your vacation will be measured and weighed prior to boarding and that will... According to NerdWallet & # x27 ; s most recent valuations spent on all other purchases for 1/2... Indicator are trademarks owned by and used with permission of EMVCo, LLC would be able to have chef! Get the Sandals credit card debt that you want to pay off x27 ; s most valuations. A charge up to the bar with our trip but these were the memories stood., he said I can guarantee 100 % this resort does n't have bedbugs and a GIANT was... Many more issues with our cups that we brought dept, told them flights! Flowers and the room decorated as a cut through all day room, few. Balance with the confusing roomsWe were in the lobby not the resort 's issue at all cups we... Been addressed if an issue arises, they arranged to do your room is n't ready '' security! Room is n't ready '' went into the side room and waited for about 45mins this should caught.
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