Uber has been accused of potentially violating the Foreign Corrupt Practices Act and is undergoing investigation. Use tab to navigate through the menu items. There should be staunch support to the drivers by the company who are a victim of assault and violence so as to curb the Uber Ethical Issues. There are always problems wherever people are involved. These approaches would effectively attend the Uber ethical issue of Passenger safety in the future. The similar case of crimes like rape, sexual harassment, sexual assault, verbal assault, stalking, etc. What began in 2009 as a luxury car service in San Francisco is now valued at $62.5 billion and operates across 71 . Waymo claimed that before Levandowski left his job at Google, he downloaded 14,000 files that pertained to self-driving car technology. All content of the Dow Jones branded indices S&P Dow Jones Indices LLC 2019 and/or its affiliates. In his comprehensive critique of Uber, transport expert Hubert Horan made a key observation about the taxi business, which separates it from retail. After the calamitous year Uber has had, it should. These are not difficult to address if they are dealt with honestly. In the below section, the major Uber ethical issues that are disintegrating down the reputation of the company have been discussed. The letter's . Uber Is In Dire Need of Ethical Leadership. To be successful, Uber must address these issues in its marketing strategy so it can reduce resistance as it expands into other cities. Uber executives stated that they are working on bringing in more women and more people of color into tech (Lussier and Hendon, 2019). Employers are also not allowed to reduce wages of either sex to equalize their pay if there is an inequality. Now Amazon is able to use its position to generate the vast profits expected by those that funded its expansion. Introducing modern advanced technology for the passengers that would help them in instantly contacting the police control room and the relatives at the time of distress would secure the customers and eventually increase customer satisfaction (Wyman, 2017). Get your custom essay on, https://studydriver.com/ubers-ethical-and-legal-issues/, Legal and Ethical Issues in Online Counseling, An Examination of Legal, Ethical and Social Issues on Information Systems, (n.d.). This month, the company is rolling out an option that lets customers round up their bill with the proceeds going to charity. Utilitarianism was introduced in the 18th century. The leaders, right from its former CEO and co-founder, Travis Kalanick, and senior management have been accused of sexual harassment and discriminating employees from certain races (Stark, 2017). Ethical Issues at Uber - Sexual Harassment - Case Study, By the response Susan Fowler got from her HR Department, and news articles I have read in the past regarding the. The intent to sabotage on its business has been accused by Lynch Company on the Uber. The following are few of the ethical issues which are highlighted: Ethical issues Passenger Safety: According to New York Times, many UBER drivers have been convicted with sexual harassment and sexually assaulting of the passengers. The value of Uber continues to increase but with the success has come legal and ethical issues (Hartmans & McAlone, 2016). 3/22/2021. Ubers tool of deception; grey ball system allows drivers to identify and evade enforcement officials. Recently, when a group I was with used Uber to summon a ride, I was impressed by how quickly a car appeared, and how easy the service is to use, since no money exchanges hands. All Rights Reserved. Give us your email address and well send this sample there. Their objective was to be the founders of the self-driving vehicle. All rights Business Ethics Uber The taxicab company Uber is pursuing women who were sexually assaulted by the Uber drivers to settle their claims and grievances through alternative dispute resolution and not by moving the court. 2. Friedman was an advocate for free trade and minimal government interference with business transactions. Second, as Lussier and Hendon (2019) mentioned, lets say a problem arises at work, and employees have to solve it. Start your subscription - find out more The open letter continues, "Making changes only at the corporate leadership level creates a dangerous likelihood that Uber's sustained ethics challenges will resurface.". & Pub. Vienna, Virginia: Management Concepts. Multitasking Drivers. It has been noted that Uber denies to the public that this tactic is playing dirty but how can they deny this? When was the last time you heard of a registered cab driver doing that? Market indices are shown in real time, except for the DJIA, which is delayed by two minutes. But you can one from professional essay writers. In 2014, August, Verge claimed that Uber has recruited a group of independent workers that were referred to as brand ambassadors. Still, there is no such thing as a free lunch. Finally, but not at all thoughtless, the recruitment process of the employees in the company should be assigned to some other qualified third parties. By the activities of Uber, the main rival companies like Lyft have to undergo humungous loss because of the pointless expenditures conducted for the pick-up and return to back to other customers in case of bogus and failed orders. In a minor breach, the breaching party failed to perform some aspect of the contract. Get your custom essay from professional writers. Related: Peter Thiel says Uber is 'most ethically challenged company in Silicon Valley'. Uber is a global company with services in over 70 countries, so for them it is extremely important to be diverse. This is a mistake. This resulted in a breach of contract (Prysby, n.d.). Not a whole lot. As of this writing, Kalanick has not publicly responded to the letter. Standard & Poor's and S&P are registered trademarks of Standard & Poor's Financial Services LLC and Dow Jones is a registered trademark of Dow Jones Trademark Holdings LLC. Lyft is positioning itself as the ethical alternative to Uber. Even if it acceptable to practice bribery in the foreign country, the FCPA prevents US companies from doing so (Hask-Kelchner, 2006). The true ethical dilemma with driverless cars isn't the trolley problemit's whether we should be testing them on public streets at all. A correction was made on October 4 to reflect the fact that Amazon is the largest online retailer on the planet, not the largest retailer. In addition, we discussed Milton Friedmans philosophy and how it potentially influences executives at Uber. UBERs Ethical and Legal Issues. Write an article and join a growing community of more than 160,300 academics and researchers from 4,571 institutions. Our professional writers can rewrite it and get you a unique paper. Are you interested in getting a customized paper? Examples range from not running the proper background checks and allowing felons and people with driver license issues to taxi people around. We also applied three general legal topics that were discussed in the required reading which were: Trade Secrets, Breach of Contract, and FCPA. Uber's relation with drivers deteriorated following a decision to alter the company's revenue-sharing formulawith Uber taking as much as 30 percent of gross fare revenue (depending on driver volume), up from 20 percent previously. HRs responsibility when receiving a sexual harassment complaint is to report to higher management, and they will decide what to do. Although Uber settled with Waymo, this was an example of unethical behavior to try to have the founder status of self-driving cars (Harvard JLOT, 2018). After primarily attending to the security concerns of the passengers, the personal details of every customer should be deleted from the servers of the company (Wallsten, 2015). These reference papers are strictly intended for research and reference purposes only. Where do you want us to send this sample? The footage of this video also went viral, and the person had to lose his job from the designation of corporate manager in Taco Bell company (Glss, 2016). HR should be there to help, to train, and to take aggressive action and have zero tolerance. Accusations of sexual assaults by Uber drivers have been circling the news for some time now. Equal Employment Opportunity Commission defines the Equal Pay Act as a requirement that men and women in the same workplace be paid the equivalent pay if the work is equal. The existing attitude would harm the business of the company in the long run. Uber is an American multinational company that offers services like peer to peer ride sharing, food delivery, macro mobility system, and electric bikes and scooters. His personality was not a role model to be set before the huge business empire. Don't wait until a breach happens to plot the course forward. Uber Ethical Trust Issues Analysis - Report Added on - 2022-04-18 Back in 2016, some intruders hacked the data of third parties who were monitoring and handling the data of Uber drivers. We use cookies to personalyze your web-site experience. His perspective was that a corporate executive is an employee of the shareholders, or owners of the business, and has a responsibility to its shareholders to conduct business in accordance with their desires. Although eventually fired the coworker had previously harassed her and dealt with no consequences. 19 The benefits of a diverse workforce at an organization such as Uber are described above, but there exist challenges as well. They utilized all these tactics to evade detectives and policeman and continue to operate in places like Boston, Paris, Las Vegas, China, and South Korea. If you fit this description, you can use our free essay samples to generate ideas, get inspired and figure out a title or outline for your paper. GradesFixer. But as later things blew up, Uber quickly apologised for some of the managers actions, had female executives give positive testimonials on how good it is to work for this company, and examine workplace policies and procedures (Lussier, Hendon 2019). Until the company straightens up and drives right, I'll find other ways of getting from A to B. Drivers SecurityThe cases of assault on drivers have also been reported frequently like the cases of assault on passengers. Retrieved from The New York Times: https://www.nytimes.com/2017/02/19/business/uber-sexual-harassment-investigation.html?module=inline, Ivanova, I. This example has been uploaded by a student. How CISOs handle the ethical issues around data breaches can make or break their careers. Factset: FactSet Research Systems Inc.2019. Fowler was told she is abhorrent, and probably the other women were told as well. Uber's tracking device is merely a way to advance its business interests. (JEC, n.d.). Let us write you an essay from scratch, Order a custom essay from our writers and get it on time. Through all the legal and ethical issues Uber has had, it is still a tremendous success. Uber has suspended its services in Philippines after the national regulator banned it from operating for one month. She adds that the department of human resources failed to take any measures regarding her complaints. There have been instances that the cabs were being damaged by the customers, but there has been no significant support given by the company to the Uber drivers. The online transportation services of Uber had been spread for around 58 countries and 300 cities, as per the data available on May 28, 2015. Uber, unfortunately, is also guilty of breaching a contract. Below, we will . Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 "a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phone's GPS. A professional writer will make a clear, mistake-free paper for you! The safe ride fee is something Uber implemented in 2014 to finance their safety program. (2020, Jan 20). Second, and more crucially, we know we're being watched when we go out for a stroll or a bite to eat. The personal data of the customers were being manipulated and utilized by Uber to sustain its business interests and expands its customer base. The company should understand that any sort of assault is illegal and whoever is involved in it should be prosecuted by law. There is a great tendency among commentators to focus on the capabilities of Ubers app, when making sense of its explosive growth across the world. Retrieved from New York Times: https://www.nytimes.com/2018/05/21/technology/uber-sexual-harassment-lawsuit.html, In, S. F. (2017, Mar 04). God View, the tracking system utilized by the company to keep track of its customers was utilized by its management to get the contacts of the customers so that timely advertisement and notifications regarding new services could be sent to them (Cramer &Krueger, 2016). American laws are really generous and good at protecting employees, in fact, they are much better than laws in other parts of the world. While shops have used economies of scale to operate first nationally, then internationally, for over a century, taxi companies have remained highly localised. In our post-9/11 world, city governments have cameras in an increasing number of public places. So can Uber afford to become ethical? Lussier, R. N., & Hendon, J. R. (2019). My hope is that Uber starts to take the safety of its customers seriously and provides stricter background checks on its employees. 1632-1643). That's almost as lame as "mistakes were made," the non-apology apology by President Richard Nixon's spokesperson Ron Ziegler about Watergate. But such convenience isn't enough to negate the above concerns. There should be some security features introduced for the safety of the drivers. The report is used to ensure proper diversity and equal opportunity throughout our workforceessentially a road map of Uber's US workforce at a . Uber was accused of unscrupulous recruitment tactics. Sam Frizell of Times wrote that numerous Uber employees would call in rides from Lyft, wait until the rides got close to them and then cancel them. 16 students ordered this very topic and got original papers. It was upsetting enough when Michael made his crack about digging up dirt on journalists who dared to criticize the company. There are many reasons why diversity matters. First, here are the facts. This, particularly the artificial subsidising of passenger fees/driver wages to drive growth, is the source of the US$3 billion net loss last year. A Warner Bros. Ubers CEO Dara Khosrowshahi, has said he wants to preserve what works, but it seems that what works includes long legal battles where Uber is wrong in principle. Uber Collides with Controversy INTRODUCTION Uber Technologies Inc. is a multinational transportation company that provides ride-sharing services, food delivery, and more. As per the report from the United States, a Washington based nonprofit organization, Electronic Privacy Information Center, charged Uber against the mishandling and breaching the privacy terms in June 2015. But even before that, this wildly popular car-sharing service had raised several disturbing ethical issues: 1. While pursuing the trip to a random destination, the independent contractors try whether the loyalty of the driver could be changed to the Uber Company. Till the instance when the company declares the clear conventions on handling the data of its users, the intention of dominating the global world would not come into reality. Uber's report astutely calls out two critical components to ensure that HR has the right ability to influence the organization: (1) confirming that human resources had the full and robust support of management, and (2) ensuring that the organization is . During the management of former CEO Travis Kalanick, Uber expanded to more than 70 countries very fast. Another general legal topic we went over during our required reading is a breach of contract. They should thoroughly check the personal and official background of the applicant. To repeat the basic point of my original piece, there are legitimate regulatory issues created by Uber. have further made an impact on the company's reputation. The fare is charged directly to your credit card. The famous modern taxi cab company has been in unethical scandals ranging from sabotaging other ride sharing companies to their drivers sexually assaulting their customers. 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